Refund & Payment Policy

At RK Fashion, we value your trust and want your shopping experience to be smooth and secure.

1. Payment Methods

• Cash on Delivery (COD) – available islandwide.

• Bank Transfer / Manual Payments – follow instructions provided at checkout.

• Currently, online card payments via PayHere or similar platforms are enabled.

2. Refunds & Exchanges

• Exchanges are accepted within 30 days of receiving your order.

• Items must be unused, unwashed, and in original packaging.

• Contact us first via WhatsApp 0776555331 or email rkrathnamalala@gmail.com.

3. Refund Process

• 100% Money-Back Guarantee – You Will Receive Your Order or Full Refund

  At RK Fashion, we want you to shop with complete confidence.

  • If your order does not arrive within the delivery timeframe shown at checkout, we will refund 100% of your money immediately — no questions asked.
  • If you receive the parcel but any item is damaged or not as described, simply send us a photo within 7 days and we will refund or reship for free.
  • All refunds are processed back to your original payment method within 24–48 hours.

  We ship every order with full tracking and insurance. Your satisfaction and trust are our top priority.

  Thank you for choosing RK Fashion!

• Refunds are made via the same method used for payment.

4. Support

• For any issues regarding payments, returns, or exchanges, contact us at WhatsApp 0776555331 or email rkrathnamalala@gmail.com.